State Farm® Insurance Agent Caroline Pistole

"Shopping for insurance can be a tedious and complicated process. Recently while shopping for an improved policy for home, auto, and umbrella coverage, we had a particularly pleasant, efficient and professional experience with Turner Hasty. Throughout Our experience, Turner was clear and flexible with his proposals as he responded to our needs. He was also patient and gracious when we decided to remain with our long-time current agent with a renegotiated policy. We sincerely appreciate Turner’s outstanding persistence and pleasant attitude during the entire process. We will certainly consider contacting him again when we are up for renewal."

"A friend referred me to this office. Natalie called me back within minutes and answered all my questions thoroughly. I am happy that I will be paying less and getting local, personal help with my insurance needs."

"Turner is amazing and helped me get the best deal with my Policy"

"Signed up with this office after they were able to save me quite a bit of money off of what I was paying at Geico. Left weeks later disappointed because of a lack of transparency. I was sold a life insurance policy I don’t need and they can’t show me how it supposedly discounts my policy. When I gave them my wife’s name they entered it into the computer incorrectly (as her maiden name). When they corrected it, it raised our rates by nine dollars per month. That made it higher than a competing liberty mutual policy that I turned down and in favor of State Farm because of the price. I’m quite disappointed that I turned down the liberty mutual policy for the State Farm policy over the price point just for State Farm to end up turning around and giving me a price nine dollars higher than my quoted rate. My wife’s driving record is completely spotless and she has a clean credit history so it makes no sense whatsoever that incorrectly putting in her maiden name and then fixing it raise our rate by nine dollars. When I asked for an explanation they failed to provide one. $9/month isn’t a lot in the grand scheme of things, but I would like to understand why it happened. I’d recommend State Farm to people, but I would not recommend this particular branch based on my personal experience."

"Turner was thorough, professional, and a PERFECT neighbor! I not only saved money, but got even more services than my previous insurer and policy."

"Excellent service and clear explanation of my policy coverage."

"This place is perfect! Maybe I exaggerated a bit, but I'm telling you what I feel; it has a professional staff of people at the speed of light! ⭐️⭐️⭐️⭐️⭐️🔥"

"Amazing rates and especially great service. Turner from state farm helped me with setting up my renter’s and car insurance for my move to Tennessee. Needless to say, he was the greatest help I could get and really helped me navigate the process to a tee."

"Turner is awesome!!!"

"Natalie has been amazing to work with over the past 3 years. I highly recommend this location for all of your insurance needs."

"Turner was great"

"Turner was pleasant, knowledgeable, and is an asset to your team"

"I worked with Natalie Joy Lloyd and she was awesome - friendly, professional, helpful, quick to respond, answered all of my questions!!! I would definitely recommend her."

"Turner saved me $200 on car insurance. Moved my renters insurance there as well. Highly recommended!"

"Music City West Church is insured by State Farm through the Pistole office. They have been so great. We do special events and they are expedient to get us exactly what we need, always within minutes. Thank you, Cindi, for your help this year. It's been busy-good!!!!"

"I had a most pleasant and helpful experience from Turner Hasty. He was patient and very knowledgeable about the product and services regarding my new policy. I am happy that I made the switch to State Farm!!"

"I had been searching for ways to cut my Auto and Home insurance as I KNEW I was being ripped off by my current provider. Out of the blue I received a call from Turner Hasty, an enterprising agent with Caroline Pistole-State Farm. Within an hour, he had combined my Auto and Home plus found other ways to reduce my premiums, without decreasing my current coverage! 😁 He handled stopping my current coverage, Which was with 2 different carriers, having them refund any unused premiums, which hit my bank as a refund the very next day! This was in all the most pleasurable experience I have ever had with an insurance agent! I would highly recommend this agent and Agency to ANYONE seeking to contain out of control insurance premiums, while being treated as if you were their most valuable client around. Just ask for Agent Turner Hasty!"

"Very professional and trustworthy information and services that Mr. TURNER provided to and for me , and I'm glad that I can be a part of the State Farm family as a satisfied customer"

"I recently switched over to State Farm and my rate went from $350 a month to $93 a month which is insane! Also, Natalie was such a pleasure to work with! She was super kind and made the whole experience easy and explained everything thoroughly so I fully understood each aspect of the new policy. Also she’s hilarious and had me cracking up which was a plus. 11/10 recommend!!"

"Cindi has been extremely diligent and persistent in helping me transfer my flood insurance. I tried relentlessly to get the other agency to cooperate with a transfer and found no success. Cinid emailed me daily until it was completed. So grateful for her service."

"I just switched to State Farm insurance and I couldn’t be happier! Turner was my agent and he went above and beyond to get the policy I needed. Thank you! 5 stars hands down."

"Excellent customer service, very polite and answered all our questions and explained the differences in the policies well! Great prices compared to 5 other companies!"

"Natalie is VERY helpful and made everything quick and easy"

"I recently switched State Farm agents and could not be more pleased. Natalie is amazing! She goes above and beyond every single time and is pleasant in doing so. She is very knowledgeable in all areas and what she does not know, she finds out! She truly knows the meaning of “ customer service”. Thank you Natalie!"

"I have been with State Farm since I first started driving at 15. I have been extremely pleased with this particular branch office especially Cindy and Caroline. When I get letters I don’t understand, she interprets it for me and explains everything in such a knowledgeable way. Cindy always answers the phone immediately or calls me back within an hour or so and always makes me feel very important. I have decided to bundle car and homeowners insurance because I only want to work with her due to her superior customer service and don’t want to deal with other companies when I have already found the best customer service. Watch out Caroline, if I reopen my private practice, I may just try to hire Cindi myself. 😉 Thanks for always being there for me!"