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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Darrell Finnen

December 4, 2023

5  out of  5 rating by Darrell Finnen
"It is a wonderful thing to have good friends in the world of insurance. To work with people who look out for our interest with the same effort as if were for their own. Ela Mae did a fantastic job looking for all the possible solutions to our home and car insurance needs. Ela Mae really knows the world of insurance and does a great job of matching our needs with the proper insurance. Thanks to Caroline, Ela Mae and her team."
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Mercer Gary

November 13, 2023

5  out of  5 rating by Mercer Gary
"Jake Randolph was so helpful! He explained my options to me and helped me figure out the best path. I’ll definitely be coming back because of him."
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David Mcgee

November 9, 2023

5  out of  5 rating by David Mcgee
"My "need to go to," for great service is Ela Caldwell with Caroline Pistole State Farm. She has faithfully taken care of all my insurance services and needs for more than 20 years. I would be lost otherwise. Thank you, Ela!!!"
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Diane F

November 3, 2023

5  out of  5 rating by Diane F
"We have been with State Farm for over 20 years! And, I wouldn’t trust any other company to insure my home, car, and personal property. They have fantastic customer support!!!"
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Stacey Guerrero

November 1, 2023

5  out of  5 rating by Stacey Guerrero
"I recently moved to Tennessee and was shopping around for new insurance. Jake was super helpful and made the process very easy for me. Definitely make sure to ask for him!"
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Sherry Dean

October 31, 2023

5  out of  5 rating by Sherry Dean
"Great customer service from this office! Ela has always expertly handled submitting a claim or just answering a simple insurance question with personalized service! Caroline Pistole's office is the best !"
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Lilian Angel

October 31, 2023

5  out of  5 rating by Lilian Angel
"I spoke to Jake who assisted me and saved me alot of money on my policy so I took advantage of it and couldn't be happier. I would definitely recommend him to anyone. Make sure to ask for Jake."
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Francisco Meza

October 31, 2023

5  out of  5 rating by Francisco Meza
"Jake was the greatest! He save me money and had the greatest attitude, he definitely went above and beyond to help me get the best rate possible. I will definitely be recommending him to family and friends."
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molly orr

October 27, 2023

5  out of  5 rating by molly orr
"I get to say I have Jake (Randolph) from State Farm as my agent! He was every bit as articulate, efficient, and helpful as the commercial Jake, AND he doubled my coverage for basically the same cost as my previous insurance provider. Highly recommend him as an agent!"
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October 24, 2023

5  out of  5 rating by Ethan
"Keegan was very helpful and informative!"
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mary beaulieu

October 20, 2023

5  out of  5 rating by mary beaulieu
"I was especially impressed by Jake’s professionalism and kindness."
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J Dant

October 20, 2023

5  out of  5 rating by J Dant
"Very easy and Helpful Thanks Keegan."
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crystal meza

October 20, 2023

5  out of  5 rating by crystal meza
"Such great service! Jake was so helpful and very knowledgeable when answering my many questions!"
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Benjamin Randolph

October 20, 2023

5  out of  5 rating by Benjamin Randolph
"I'd like to personally recommend Jake Randolph's services as a State Farm agent. He was professional, friendly, and knowledgable."
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Grant Dyke

October 20, 2023

5  out of  5 rating by Grant Dyke
"Keegan quoted me and was very helpful"
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Walker Seagraves

October 20, 2023

5  out of  5 rating by Walker Seagraves
"Keegan was awesome, gave me a quote fast and was able to answer all my questions! Great people!"
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Ben Smith

October 20, 2023

5  out of  5 rating by Ben Smith
"Somehow, I had a great time getting a car insurance quote. Words I never thought would leave my mouth, at least in this lifetime. Keegan was more than helpful— he was honest. He was kind, and he was someone I felt comfortable with right from the start. Somehow, some way, I found a friend in an insurance company."
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Jackie Miller

October 20, 2023

5  out of  5 rating by Jackie Miller
"I have been with State Farm for 36 years. Keegan Miller is an excellent agent. He is so personable and kind, answering all my questions. Bravo, State Farm, for being an insurance I count on!"
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Maddie Miller

October 20, 2023

5  out of  5 rating by Maddie Miller
"I had a great experience with this office, Keegan Miller made the process simply and easy."
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Barbara Sawyer

October 17, 2023

5  out of  5 rating by Barbara Sawyer
"Mrs Caldwell at St Farm is great help for any of your insurance needs. She is willing to go the extra mile."
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Rachel Childress

October 12, 2023

5  out of  5 rating by Rachel Childress
"Ela was knowledgeable, friendly, kind … the ultimate professional and a joy to visit!"
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Pam Staples

October 10, 2023

5  out of  5 rating by Pam Staples
"I’ve been with State Farm over 20+years and Ms Ela Caldwell has work with her Agent Caroline Pistole She has always put me through all the paperwork she is a very professional and caring woman. State Farm has a Angel and they need to be happy to have her she cares about people and goes out of her way to make sure we have the right policies 🙏🥰"
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Renay Roberts

October 10, 2023

5  out of  5 rating by Renay Roberts
"Great service, very knowledgeable, ask for Ela she will be glad to help you. She has many years of experience!"
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Carmen turner

October 5, 2023

5  out of  5 rating by Carmen turner
"I’ve been with State Farm for years and have worked solely with Ela Caldwell. She is amazing and has always helped me with many things! I’d recommend her to anyone looking for insurance and a great agent!"
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Willie Veach

September 13, 2023

5  out of  5 rating by Willie Veach
"I have had all my insurance through state farm for several years. I love working with Ela caldwell. She has always been so friendly and helped me through all my questions. She's prompt every year to make sure everything is taken care of and I'm getting the best rate. I recommend her to everyone I know."