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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dan Begakis

November 19, 2025

5  out of  5
rating by Dan Begakis
"Turner was great. Very helpful and easy to deal with"
We responded:
"Dan, thank you for the kind words about Turner! He’s dedicated to making insurance simple and stress-free, and we’re glad he got everything taken care of for you. We appreciate you choosing our office!"
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MC Bell

November 18, 2025

5  out of  5
rating by MC Bell
"Turner was awesome! He got me covered with a great policy and great rates. He was knowledgeable personable and professional. 10 out of 10 would recommend."
We responded:
"Thank you so much for sharing this! We’re thrilled to hear Turner took such great care of you. He’s incredible at making the process smooth and getting the right coverage in place. We appreciate you choosing our office and are always here if you need anything!"
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Shawn Riggs

November 10, 2025

5  out of  5
rating by Shawn Riggs
"I can’t say enough great things about Caroline Pistole and her team at State Farm. We’ve been working for several months on a hail-related roof claim that was initially denied, and thanks to Caroline’s persistence and professionalism, it was fully approved and covered. She went above and beyond to advocate for us, staying proactive and communicative throughout the process. Her office operates with true integrity and care. If you want an agent who truly fights for her clients and gets results, Caroline Pistole is exceptional."
We responded:
"Thank you so much, Shawn! We truly appreciate your kind words and the trust you’ve placed in our team. Caroline and everyone here at Caroline Pistole State Farm strive to go above and beyond for every customer, and it means the world to know that dedication shines through. We’re so glad your experience reflected the integrity and care we work hard to provide every day!"
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David Thomas

October 28, 2025

5  out of  5
rating by David Thomas
"Have been a customer of State Farm and this agency for many years. Today I needed quick help to bind owner's insurance for a condominium, and Ms. Cindi had me covered in about five minutes! She is friendly and knowledgeable, and an excellent example of why I keep all of my P&C and Liability insurance with Caroline Pistole Agency and State Farm. Thank you!"
We responded:
"David, it’s always such a pleasure helping you — thank you for your long-time loyalty to our agency and State Farm! We’re lucky to have customers like you, and I’ll be sure to pass your praise along to Cindi."
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Rosilaine Silva

October 24, 2025

5  out of  5
rating by Rosilaine Silva
"Super recommend for me it’s the best insurance"
We responded:
"Rosilaine, your review made our day! We’re so happy you found great coverage and value with us. Thanks for recommending our team!"
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Fab Ian

October 16, 2025

5  out of  5
rating by Fab Ian
"Thank you Turner"
We responded:
"Thank you! Turner will be thrilled to see your message. We appreciate you taking a moment to share your experience!"
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Tommy Sharp

October 10, 2025

5  out of  5
rating by Tommy Sharp
"Saved 100.00 a month. Best thing i have done all week."
We responded:
"Thanks so much, Tommy! We’re thrilled to hear you saved $100 a month — that’s a big win! Enjoy the ride and know we’re always here to keep you and your bike covered."
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Deborah Mack

October 9, 2025

5  out of  5
rating by Deborah Mack
"Turner Hasty is a great insurance agent. He helped us when no one else would with reasonable rates. He is super personable and professional at the same time."
We responded:
"Deborah, we really appreciate your kind words! Turner takes great pride in helping folks find fair, reliable coverage, and we’re so glad he made the process easy for you. Thanks for trusting us with your insurance!"
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Jimmy Gibson

August 29, 2025

5  out of  5
rating by Jimmy Gibson
"Turner has been great to work with and very knowledgeable about insurance. I highly recommend State Farm Insurance and Turner for all your insurance needs."
We responded:
"Jimmy, thank you for sharing your experience! We’re so glad to hear Turner’s knowledge and support made the process smooth for you. We truly appreciate your trust and your recommendation!"
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Alec Moseley

August 19, 2025

5  out of  5
rating by Alec Moseley
"Turner has been great in assisting me in a few different facets navigating everything."
We responded:
"Alec, we’re so glad Turner was able to assist you across different areas and make things easier to navigate. Your feedback means a lot to our whole team—thank you for choosing us!"
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Tracy Jackson

August 18, 2025

5  out of  5
rating by Tracy Jackson
"They are just like the logo. Like a good neighbor State Farm is there. Very professional and patient. ❤️❤️"
We responded:
"Thank you for trusting us with your business and taking the time to share your experience! we always try to hold true to our core values!"
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Andrea Ortiz

August 12, 2025

5  out of  5
rating by Andrea Ortiz
"State Farm rates are great compared to other car insurance companies. My agent Turner was a great help and made the process easy to understand. I got a great rate under $200 a month which was within my budget. Thanks to the agent and State Farm I am glad to be insured."
We responded:
"Thank you, Andrea! We’re so happy Turner was able to make things simple and get you set up with the right plan and budget. We’re grateful to have you as part of our State Farm family."
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Saundra Stampley

August 11, 2025

5  out of  5
rating by Saundra Stampley
"Excellent customer service, prompt response to phone calls and emails. The staff genuinely cares about making sure your insurance needs are met with kindness, consideration, the right coverage for the right price, and so much more. I highly recommend Caroline Pistole and her Team at State Farm Insurance in Franklin Tennessee."
We responded:
"Saundra, your kind words mean so much to us. Thank you for trusting our team to take care of your insurance needs—we’ll always do our best to deliver service with kindness and care!"
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Raymond Garza

August 11, 2025

5  out of  5
rating by Raymond Garza
"Turner Hasty made insurance feel easy. They took the time to understand my needs, explained everything clearly, and found the perfect coverage without any pressure. What I appreciated most was how responsive and honest they were—always quick to help and never pushy. I feel confident knowing I’m covered, and that I have someone I can trust if anything comes up. Highly recommend!"
We responded:
"Thank you, Raymond! We’re thrilled to hear Turner made the process easy and pressure-free. Your trust means a lot, and we’re always here if you need us!"
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AJ Finch

August 1, 2025

5  out of  5
rating by AJ Finch
"Turner was great very informative and explained everything very well"
We responded:
"Thanks, AJ! We’re glad Turner was able to answer your questions and make everything clear. We appreciate you taking the time to share this."
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Reilly Smedley

July 29, 2025

5  out of  5
rating by Reilly Smedley
"Natalie made the process of switching my car insurance a BREEZE!!!!!!!! Very easy to talk to, explained everything thoroughly, very patient and a professional. Thank you!"
We responded:
"Reilly, thank you! We’re so happy Natalie made the switch simple and stress-free for you. We’ll pass your kind words along to her—she’ll be thrilled!"
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5timesred

July 24, 2025

5  out of  5
rating by 5timesred
"Turner is great!!! I got better coverage for less👍🏾"
We responded:
"Thank you so much! We’re glad Turner was able to help you get better coverage for less. That’s exactly the kind of value we aim to bring."
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Mike Diatta

July 24, 2025

5  out of  5
rating by Mike Diatta
"Turner is a huge help!"
We responded:
"Mike, thank you for the review! We’re so glad Turner could help make things easier for you. We appreciate you being a valued customer of our agency."
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Lane Miller

July 21, 2025

5  out of  5
rating by Lane Miller
"Turner was incredibly helpful in a day-of timely manner. Hey assured me he was here to help me at any point, any day of the week!"
We responded:
"Lane, thank you for sharing your experience. We strive to deliver top tier service all the time. We appreciate the opportunity to serve you! "
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sai ravilla

July 18, 2025

5  out of  5
rating by sai ravilla
"Turner the goat gave me the best insurance 🔥"
We responded:
"Sai, thank for taking the time to share your experience. We strive to give outstanding service and coverage that fits your needs. Thanks for giving us the opportunity to work with you! "
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Jimmy Wilson

July 17, 2025

5  out of  5
rating by Jimmy Wilson
"Very professional and trustworthy information and services that Mr. TURNER provided to and for me , and I'm glad that I can be a part of the State Farm family as a satisfied customer"
We responded:
"Jimmy, thank you for this thoughtful feedback! We’re thrilled Turner delivered the kind of service we aim to provide every single time—clear, trustworthy, and dependable. We’re honored to have you as part of our State Farm family!"
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Lisa Stonecipher

July 17, 2025

5  out of  5
rating by Lisa Stonecipher
"Wonderful service"
We responded:
"Lisa, thank you for sharing your experience with our team. We always want to provide a 5-star experience that exceeds expectations. Thank you for choosing to do business with us!"
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Dawson Tanner

July 14, 2025

5  out of  5
rating by Dawson Tanner
"Shopping for insurance can be a tedious and complicated process. Recently while shopping for an improved policy for home, auto, and umbrella coverage, we had a particularly pleasant, efficient and professional experience with Turner Hasty. Throughout Our experience, Turner was clear and flexible with his proposals as he responded to our needs. He was also patient and gracious when we decided to remain with our long-time current agent with a renegotiated policy. We sincerely appreciate Turner’s outstanding persistence and pleasant attitude during the entire process. We will certainly consider contacting him again when we are up for renewal."
We responded:
"Thank you so much for your thoughtful words and for trusting Turner through your insurance process! We know shopping around can feel overwhelming, so it means a lot to hear that Turner made it easy, clear, and professional. We’re grateful for the chance to earn your business and truly appreciate your loyalty. We’re always happy to help!"
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Suzie Clymer

July 14, 2025

5  out of  5
rating by Suzie Clymer
"A friend referred me to this office. Natalie called me back within minutes and answered all my questions thoroughly. I am happy that I will be paying less and getting local, personal help with my insurance needs."
We responded:
"Suzie, we’re so glad you gave us a call — and even happier that Natalie could get you taken care of so quickly! Personalized, local service is exactly what we aim for, and your feedback made our day. Thank you for trusting us with your insurance needs. We're here whenever you need us!"
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Tiare Boles

July 14, 2025

5  out of  5
rating by Tiare Boles
"Turner is amazing and helped me get the best deal with my Policy"
We responded:
"Tiare, thank you for the kind words! We’re thrilled Turner helped you find the best deal and made the process a smooth one. You’re not just a policy number here — we’re honored to be your local team and always ready to assist whenever you need us."