
State Farm® Insurance Agent Caroline Pistole
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dawson Tanner
July 14, 2025
"Shopping for insurance can be a tedious and complicated process. Recently while shopping for an improved policy for home, auto, and umbrella coverage, we had a particularly pleasant, efficient and professional experience with Turner Hasty. Throughout Our experience, Turner was clear and flexible with his proposals as he responded to our needs. He was also patient and gracious when we decided to remain with our long-time current agent with a renegotiated policy. We sincerely appreciate Turner’s outstanding persistence and pleasant attitude during the entire process. We will certainly consider contacting him again when we are up for renewal."
Suzie Clymer
July 14, 2025
"A friend referred me to this office. Natalie called me back within minutes and answered all my questions thoroughly. I am happy that I will be paying less and getting local, personal help with my insurance needs."
Tiare Boles
July 14, 2025
"Turner is amazing and helped me get the best deal with my Policy"
Silas Broden
July 14, 2025
"Signed up with this office after they were able to save me quite a bit of money off of what I was paying at Geico. Left weeks later disappointed because of a lack of transparency. I was sold a life insurance policy I don’t need and they can’t show me how it supposedly discounts my policy. When I gave them my wife’s name they entered it into the computer incorrectly (as her maiden name). When they corrected it, it raised our rates by nine dollars per month. That made it higher than a competing liberty mutual policy that I turned down and in favor of State Farm because of the price. I’m quite disappointed that I turned down the liberty mutual policy for the State Farm policy over the price point just for State Farm to end up turning around and giving me a price nine dollars higher than my quoted rate. My wife’s driving record is completely spotless and she has a clean credit history so it makes no sense whatsoever that incorrectly putting in her maiden name and then fixing it raise our rate by nine dollars. When I asked for an explanation they failed to provide one. $9/month isn’t a lot in the grand scheme of things, but I would like to understand why it happened. I’d recommend State Farm to people, but I would not recommend this particular branch based on my personal experience."
"Wow—$100 month savings is no small thing! We’re so glad you made the switch, Silas, and even more glad you’re seeing real value in both price and coverage. Welcome to the State Farm family—we’re here whenever you need us!"
Natasha Brewster
July 10, 2025
"Turner was thorough, professional, and a PERFECT neighbor! I not only saved money, but got even more services than my previous insurer and policy."
"Natasha, thank you so much for the kind words! Turner truly goes above and beyond for our neighbors, and we’re thrilled to hear that you not only saved money but also gained more comprehensive coverage. It means a lot to us to know we exceeded your expectations!"
Steve Carden
July 8, 2025
"Excellent service and clear explanation of my policy coverage."
"Steve, we appreciate your feedback and are so glad to hear the coverage was clearly explained. Transparency is key when it comes to insurance, and it’s great to know you felt confident in the service you received. Thanks for choosing us!"
Barış Gürgar
July 5, 2025
"This place is perfect! Maybe I exaggerated a bit, but I'm telling you what I feel; it has a professional staff of people at the speed of light! ⭐️⭐️⭐️⭐️⭐️🔥"
"Thank you so much! We strive to be efficient and quick and meet your every need. Thank you for allowing us to serve you. You are a valued customer!"
Vincent Nguyen
July 2, 2025
"Amazing rates and especially great service. Turner from state farm helped me with setting up my renter’s and car insurance for my move to Tennessee. Needless to say, he was the greatest help I could get and really helped me navigate the process to a tee."
"Vincent, we are so grateful you took the time to share this! Turner is such an asset to the team, and we are so glad he made your move to Tennessee smoother and stress-free. Helping you felt confident and cared for as you settle in is exactly what we aim for. Thank you for trusting our team-we're lucky to have great clients like you!"
Anna Huggins
June 26, 2025
"Turner is awesome!!!"
"Thank you so much, Anna! Turner truly is a rockstar, and we're thrilled to hear he made such a great impression. We're lucky to have him on our team—and even luckier to serve awesome clients like you!"
Max Holzthum
June 25, 2025
"Natalie has been amazing to work with over the past 3 years. I highly recommend this location for all of your insurance needs."
"Max, thank you for taking time to share about your experience with Natalie and our team. We always strive to deliver top tier customer service and appreciate the opportunity to do business with you!"
Jon Gallagher
June 20, 2025
"Turner was great"
"Jon, thank you for sharing your experience. We agree, Turner is great, and an asset to our team. Thank you for taking time to give feedback and for being our customer!"
John Mcmahan
June 19, 2025
"Turner was pleasant, knowledgeable, and is an asset to your team"
"John, thank you for sharing your feedback. It is our goal to provide a pleasant and informative experience for our customers. Thank you for trusting us with your business!"
Holly Quillen
June 13, 2025
"I worked with Natalie Joy Lloyd and she was awesome - friendly, professional, helpful, quick to respond, answered all of my questions!!! I would definitely recommend her."
"Hi Holly, Thank you so much for your kind words and for choosing our office! We’re so glad you made the switch to State Farm and that our team was able to make the process smooth and positive for you. Your trust means the world to us, and we’re always here if you need anything. Welcome to the Caroline Pistole State Farm family! "
Jerry M
June 13, 2025
"Turner saved me $200 on car insurance. Moved my renters insurance there as well. Highly recommended!"
"Hi Jerry, Thank you for the shoutout! We're so happy Turner could help you save on your car insurance and simplify your coverage by bundling your renters policy too. We appreciate your recommendation and look forward to continuing to serve you with top-tier service and savings!"
Music City West Church
June 11, 2025
"Music City West Church is insured by State Farm through the Pistole office. They have been so great. We do special events and they are expedient to get us exactly what we need, always within minutes. Thank you, Cindi, for your help this year. It's been busy-good!!!!"
"Thank you so much! Serving Music City West Church is an honor, and we’re so glad Cindi and the team have been able to deliver fast, reliable support—especially during event season! Your partnership means the world to us, and we’re grateful for the opportunity to support your mission."
Erma Lee
June 5, 2025
"I had a most pleasant and helpful experience from Turner Hasty. He was patient and very knowledgeable about the product and services regarding my new policy. I am happy that I made the switch to State Farm!!"
"Hi Erma, We’re thrilled to hear about your experience with Turner! His patience, product knowledge, and genuine care for each client are just a few of the reasons we’re so lucky to have him on our team. Thank you for making the switch to State Farm with us—we’re excited to have you on board!"
Mary Maurer
June 4, 2025
"I had been searching for ways to cut my Auto and Home insurance as I KNEW I was being ripped off by my current provider. Out of the blue I received a call from Turner Hasty, an enterprising agent with Caroline Pistole-State Farm. Within an hour, he had combined my Auto and Home plus found other ways to reduce my premiums, without decreasing my current coverage! 😁 He handled stopping my current coverage, Which was with 2 different carriers, having them refund any unused premiums, which hit my bank as a refund the very next day! This was in all the most pleasurable experience I have ever had with an insurance agent! I would highly recommend this agent and Agency to ANYONE seeking to contain out of control insurance premiums, while being treated as if you were their most valuable client around. Just ask for Agent Turner Hasty!"
"Hi Mary, We’re so glad Turner was able to help you make the switch with such ease and savings! His dedication to helping clients find smarter, more affordable coverage—without sacrificing protection—is what we’re all about. Thank you for trusting our team and for taking the time to share such a thoughtful review. We’re thrilled to have you as part of the Caroline Pistole State Farm family!"
Jimmy Wilson
May 22, 2025
"Very professional and trustworthy information and services that Mr. TURNER provided to and for me , and I'm glad that I can be a part of the State Farm family as a satisfied customer"
"Jimmy, thank you for this thoughtful feedback! We’re thrilled Turner delivered the kind of service we aim to provide every single time—clear, trustworthy, and dependable. We’re honored to have you as part of our State Farm family!"
Avalon Uniack
May 22, 2025
"I recently switched over to State Farm and my rate went from $350 a month to $93 a month which is insane! Also, Natalie was such a pleasure to work with! She was super kind and made the whole experience easy and explained everything thoroughly so I fully understood each aspect of the new policy. Also she’s hilarious and had me cracking up which was a plus. 11/10 recommend!!"
"We’re so excited to hear how much of a difference switching made for you. Natalie is a gem, and we’re glad she made the process not just smooth—but fun too! Your trust (and laughter!) means so much to us. Thank you for the glowing 11/10!"
teresa Plummer
May 6, 2025
"Cindi has been extremely diligent and persistent in helping me transfer my flood insurance. I tried relentlessly to get the other agency to cooperate with a transfer and found no success. Cinid emailed me daily until it was completed. So grateful for her service."
"Thank you so much, Teresa! We’re incredibly grateful for your kind words and thrilled Cindi was able to step in and help navigate such a frustrating situation. She truly goes above and beyond for our clients, and we’re lucky to have her. We’re so glad the transfer was a success—your trust means the world to us!"
Tom Baker
April 29, 2025
"I just switched to State Farm insurance and I couldn’t be happier! Turner was my agent and he went above and beyond to get the policy I needed. Thank you! 5 stars hands down."
"Tom, welcome to the State Farm family! We’re so glad Turner was able to help you make the switch smoothly and confidently. It means everything to know we earned your trust. Thanks for the glowing review—we’re here anytime you need us!"
Christy Beard
April 28, 2025
"Excellent customer service, very polite and answered all our questions and explained the differences in the policies well! Great prices compared to 5 other companies!"
"Thank you for trusting us with your business, Christy! We strive to offer not only the best prices, but also the best customer experience!"
helena dempsey
April 18, 2025
"Natalie is VERY helpful and made everything quick and easy"
"Thank you for sharing your experience! Natalie is truly a great member of our team. We are glad to know everything was quick and easy for you. "
Heather Leko
April 16, 2025
"I recently switched State Farm agents and could not be more pleased. Natalie is amazing! She goes above and beyond every single time and is pleasant in doing so. She is very knowledgeable in all areas and what she does not know, she finds out! She truly knows the meaning of “ customer service”. Thank you Natalie!"
"Heather, thank you for sharing your experience with us. We are grateful to have such an amazing team. We always strive to exceed expectations. Thank you for trusting us with your business. "
Dr. Natalie Stamey
April 10, 2025
"I have been with State Farm since I first started driving at 15. I have been extremely pleased with this particular branch office especially Cindy and Caroline. When I get letters I don’t understand, she interprets it for me and explains everything in such a knowledgeable way. Cindy always answers the phone immediately or calls me back within an hour or so and always makes me feel very important. I have decided to bundle car and homeowners insurance because I only want to work with her due to her superior customer service and don’t want to deal with other companies when I have already found the best customer service. Watch out Caroline, if I reopen my private practice, I may just try to hire Cindi myself. 😉 Thanks for always being there for me!"
"Natalie, thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear that you've been with State Farm for so long and that our office has made such a positive impact on your insurance journey. Cindi’s commitment to providing exceptional customer service is truly appreciated, and we’re glad to know she has been able to help you navigate any questions or concerns with ease. It’s our goal to make every customer feel valued and supported, and it’s wonderful to see that reflected in your experience. We are honored that you want to work exclusively with our team. Thank you once again for your loyalty and trust in us. If you ever need anything or have more questions, please don’t hesitate to reach out!"